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We develop solutions for brands and retailers based on leading edge research

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SHELF CONFIDENCE

Our book takes readers behind the scenes of consumer products retailing, uncovering and explaining the extent, the causes, and the shopper reactions to out-of-stock items. We draw on our decades of experience studying the availability of consumer goods to explore how to improve service levels, slash costs, boost efficiency, and enhance customer satisfaction. Whether you’re a manufacturer, wholesaler, retailer, retailer consultant, researcher, member of the media, or a member of a trade association, you’ll discover useful insights in our well-researched book.

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WHAT WE DO

CONSULTING

RESEARCH

TALKS & WEBINARS

RESEARCH VALIDATION AND 3RD PARTY AUDITING
 

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OUR METHODOLOGY

Our Availability Scorecard is at the core of the 5-Step Methodology

It consists of the following three general areas:

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Strategy & Measurement

Causes of Stock-outs

& Voids

Consequences &

Countermeasures

Expertise in the study and examination in the digital retail and consumer goods industry

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