WHAT WE DO
01 Consulting
We develop solutions for brands and retailers based on leading edge research. Our methods include predictive analytics, root cause analysis, workshops, experiments, and shopper surveys. Please email us to discuss your business challenge.
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Designing and implementing online category management strategies
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Calculating and benchmarking lost sales
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Surveying shopper response to missing products
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Reducing stock-outs and voids
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Accelerating product transitions
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Enhancing content compliance
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Optimizing inventories across channels
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Improving retailer-supplier collaboration
02 Research
Research is the core of what we do. For more than 20 years, companies have retained us to provide cutting edge and thought-leadership research. We have worked with multiple branded goods companies and retailers to help them lay out their game plans with assurance through the research we provide. Our general approach is outlined in the diagram and the stages below. Contact us for more information and how to get started.
Speaking
We regularly speak at conferences and seminars about retail, brands, and consumer behavior. Please email us for more details and follow us on LinkedIn.
Roudtable
We organize round tables for retailers and brands to meet and share best practices. Please email us for details if you would like to join.
03 Talks and webinars
We can address any of the issues covered in our book!
We can come to your location, or we provide a remote presentation or webinar.
We can customize for your groups or select from one of the topics below:
- Shopper reactions to out-of-stocks: in the store, online, and across the globe
- Rooting out the root causes of out-of-stocks
- Measuring the extent of unavailability: in the store and online
The total cost of out-of-stocks: building a case to justify investment
The three things required to address out-of-stocks: aligning leadership, deploying technology, and improving jobs
04 Research Validation and Third-Party Auditing
Overall, validating research findings is a crucial step in the research process, as it helps to ensure that the research is reliable, accurate, and generalizable, and that it can be used to inform decision-making and contribute to the body of knowledge in a particular field.
Auditing and Third-Party Validation of research findings
Completed a research project and want the world to believe your results? Let us audit and validate your findings. Validated research findings are more credible than findings that have not been validated. Auditing ensures the reliability and accuracy of the research. Validation is the process of testing the reliability and accuracy of research findings. By validating the findings, we can ensure that your results can be relied upon by others.
Expert Witness
Need an expert to testify about the impact of availability or out-of-stocks? Have issues with the supply chain that affect your business? Our credentials and experience allow us to provide credible testimony. Contact us to discuss further.
Grant Results Auditing
Are you applying for a grant and need to include auditing/validation? Let us work with you to enhance your grant proposal and design the auditing and validation section. We can also provide the auditing and validation once the grant is received.
